Testimonials

Exceeding our customers expectations is vitally important to everyone at Quality Care Training Consultancy Ltd.  This is what a few of our clients think of us.

Jane Campbell, Footherley Hall

Our new training provider Quality Care Training Consultancy Ltd is proving to be as organized and as efficient as they said they would be. They are also providing exceptionally good tutors who are delivering varied and interesting training; the feed back from members of staff has been excellent.

Debbie Armstrong, Viridian Housing

I am the Quality Assurance and Training Manager for the Care Directorate of Viridian Housing. We have a total of 14 services with a broad range of registration categories.

I developed a working relationship with Quality Care Training in February 2010 when I approached them to assist me in the delivery of both mandatory and specialist training courses identified within our company training plan.

From the beginning of our working relationship the quality of service has been impeccable. They immediately accommodated and coordinated a significant workload with no issues, infact they were totally flexible to our needs.

They have always been prompt, reliable and well organised and have very kindly adapted to any last minute changes I have forced upon them.

The quality and delivery of all of their courses is excellent. All feedback received has been extremely favourable and the impact of their medication training has resulted in the improvement in medication practices in all of our services. Both of the trainers have vast knowledge and experience in all clinical issues and this has been invaluable to our staff in the training sessions, feedback has suggested that all queries and questions have always been answered and explained in full.

In summary, Quality Care Training offer a professional service providing training courses to an excellent standard and I would have no hesitation in recommending their services to anyone.

Anne Pittaway, Cross Roads Care, Birmingham and Solihull Ltd  

Part of my job role is to organise all training for our Carer Support Workers who provide respite care for carers in their own home. I have always found Chris Blyth to be extremely helpful and accommodating.  

The comments made by our Carer Support Workers who have attended the medication training provided by Chris Blyth have been excellent, commenting "that it's the best medication training they have ever received"  -  "the training was delivered in such a friendly way and was made very clear to understand"  -  all information and handouts provided were very informative and helpful".  

These are just a few comments, I would highly recommend Chris Blyth for any training requirements.

I am the Senior Partner at The High Street Surgery in Erdington and have been working with Chris Blyth and Elaine King for all of my 12 years, so far, in post.

Chris has actually been working with our Practice for 16 years and Elaine 18 years. During that time they have worked as part of the extended family care team and there has clearly been many challenges both medical and academic which they have always risen to in an exemplary fashion.

Over the last few years it has been my pleasure to help out where possible, providing some surgery experience for their Student District Nurses and Pre-Registered Nurses and I have been able to observe relationships that have existed between Chris and Elaine and their, what is now, numerous Students and I have always found them to be supportive and encouraging to their Students.

From a professional point of view, their work has always been of a very high standard and they have continuously updated and improved their clinical skills and have built a rapport between themselves and the other partners, as well as the extended team.

I have come to rely on their assessments and opinions on patients who are housebound in particular. Chris and Elaine have always demonstrated that they have the patients at the centre of all of their decisions, but also they have an understanding of the role of the Primary Care Practitioner.

In summary, I would not hesitate to recommend Chris Blyth and Elaine King to any potential client interested in commissioning training to improve their knowledge and understanding of nursing and care in general.

Brenda Cairns, Servite Houses

Quality Care Training Consultancy provides training for Servite Care Homes. We have 16 care homes for older people in Birmingham, Oxford and London. Originally, we were just looking for a couple of short courses for our two care homes in Birmingham. These were so well-received that the managers wanted more and more. Quality Care Training Consultancy is now our preferred providers for health-related training in the North Region and we also call on their expertise in our London Homes.

Quality Care Training Consultancy suit our needs so well because they are always focused on the best outcomes for service users. They are willing to spend time with managers to find out exactly what the learning needs are and tailor their courses to meet them. As practising District Nursing Sisters and Community Practice Teachers, Chris and Elaine have up-to-the minute information on good practice and resources to support residents.

Their delivery style makes the learning accessible to all participants. Quality Care Training Consultancy also helps us make sure the learning makes a real difference to practice, for example, by developing a competency assessment workbook for Medication Administration.

Liz Smith, Care Watch (North Birmingham)

I would like to take this opportunity to thank you for the training you delivered to our carers at our office. The training courses were extremely well presented and very informative. All the staff that attended have commented on the quality of the content of each course. You delivered the training in such a way that made it easily understandable for our staff.

Your friendly relaxed approach made the training fun and enjoyable and because of this I'm sure that everyone who attended will retain the information given. I would have no hesitation in recommending your training services to anyone who wishes to further their skills and knowledge. Yours sincerely Liz Smith Training Manager.

Pat Litherland, Claybourne (MHA)

We have recently booked our third session of training with the Quality Care Training Company and are more than impressed with the professionalism, content and approach to the wide ranging selection of courses on offer. The trainers are friendly, approachable and always willing to listen to concerns and questions, no matter how difficult.

As a home we know how difficult it can be to encourage some staff to actively participate in training courses but this has not been the case with the range supplied by Quality Care Training, staff are actually coming forward and volunteering for them. We very much hope to continue to use the Company in the future.

Vanessa, Solitaire Home Care Services

At first contact with Quality Care Training Consultancy we found them to be very professional and informative regarding the training sessions that they could offer to us. They promptly arranged a visit to our offices to introduce themselves and to assess how they could best deliver their training in our environment.

At the training sessions the information provided to our staff was clear, up to date and accurate. Handouts were provided throughout and a questionnaire was completed by staff to ensure that all the information that they had provided was understood.

We felt that the course content was sufficient for purpose, delivery of information was very interesting and duration of course was just right! We also felt that having professionals who currently work in the health sector delivering the training helped because they have a genuine knowledge of the industry. I would highly recommend Quality Care Training Consultancy for any training requirements in the care sector.

Laura James

We started to use Quality care in 2007 and found they offer a variety of training modules including areas that are specialist. They have delivered diabetes training, the course has run smoothly and all involved have been impressed with the delivery of information and the flexibility of the course contents to suit Service User needs this enables us to have a person centred approach.