Assertiveness
COURSE CODE
|
COURSE TITLE
|
TARGET AUDIENCE
|
LENGTH
|
CONTENT
|
MAXIMUM GROUP SIZE
|
AS01
|
Assertiveness
|
All levels of staff
|
3 hours
|
-
Differentiating
between assertive, aggressive and
passive behaviours
-
Understanding the
behaviour cycle
-
Identify assertive
language and strategies in practice
-
Personal reflection
|
15
|
Related
information
Size 67.00KB -
Date Added 27/04/2009
Size 49.41KB -
Date Added 27/04/2009
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